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      This Word document is an example of a customer service questionnaire that also collects demographic data.     
    Background    
    Developing a customer service questionnaire is important for gathering demographic information about your customers. This tool includes companies and services used, type of business, how they found your company, why did they choose your company, and more.    
    Benefits    
    Using this tool, you can gather statistical information about your customers and understand how well you are doing in servicing them.